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Why is "launching" the system taking so much time?
Why is "launching" the system taking so much time?
When launching the system in the taylor.installer application, the configuration of the whole system can take up to 10 minutes. Important is to first click on "launch" Â the system in the application, and then turn on the gateway.
If it takes longer then 10 minutes, please check if the cable between the inverter and gateway is connect in the correct way. If not, your system will not launch.
For more information on how to connect the system and how to turn it on in the correct way please check our quick guide.
In case of no or poor 4G connectivity, we advise to use a powerline adapter. With a powerline adapter, you can easily connect the taylor gateway to ethernet via the power grid in the house.
Connect one Devolo Magic 1 LAN to your Internet router using an ethernet cable.
Connect the other Devolo Magic 1 LAN to the gateway using an ethernet cable.
Plug both Devolo Magic 1 LAN adapters into available power sockets within 3 minutes. As soon as the LEDs on both adapters flash white at regular intervals of 0.5 sec., they are ready to operate and automatically start the process of establishing an encrypted connection to each other.
Tip:the same wall socket can be used for the gateway and your Internet router can be used by the Devolo Magic 1 LAN, no additional wall socket is needed.
If the LEDs on both devolo Magic adapters light up in white, then your devolo Magic network has been set up according to your individual specifications and is protected from unauthorised access.
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When buying taylor at my distributor, what do I have to order?
When buying taylor at my distributor, what do I have to order?
Per system you are going to install you will need:
an X amount of taylor solar panels (max 50 per site).
1 gateway per site.
1 communication cable, note that the type depends on the invert you will use.
third-party inverter
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How to perform a Scope 12 inspection?
How to perform a Scope 12 inspection?
First, you can find the relevant information on the datasheet of the PV panel (see our downloads page).
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Performing leakage current test for a scope 12 inspection with a taylor system is performed by:
Short-circuiting the PV panel string with a MC4 Y-plug (Staubli PV-AZB4-EVO 2-UR).
Connecting the measuring device to the PV string through the remaining MC4 male connection. Alos, connect the measuring device to the ground.
The maximum acceptable leakage current is 50 µA when testing with 1000 V.
An overview of the layout is shown in the figure below.
In a taylor system you can only use compatible inverters, tested and approved by taylor. In the taylor.planner, in the tab "design" you can select the drop down menu under "type inverter" for the full list of compatible inverters.
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See below a general overview of compatible inverters:
Solis
Solis single-phase S5 en S6
Solis three-phase S5 en S6 ‍
Goodwe
Goodwe XS
Goodwe DNSÂ (GW D-NS)
Goodwe DNSÂ G3 not yet compatible
Goodwe DNSÂ (GW T-DS)
Goodwe SDT (g2 plus) ‍
Fox
FOXÂ ESS S series - G2
FOXÂ ESSÂ T series - G3
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AEG
AEG AS-IC02
AEG AS-IR02
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What is a Cell String and what is meant by Cell String Optimization?
What is a Cell String and what is meant by Cell String Optimization?
A typical solar module exist of 3 (or 6) Cell Strings. A cell string is a row of solar cells connect in series to each other. With Cell String Optimization taylor modules are able to maximize the output of every Cell String specifically using integrated taylor electronics, resulting in more power in shading conditions and during cell degradation over a period of time.
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How do I change out a CSO (Cell String Optimizer) in case of a failure?
How do I change out a CSO (Cell String Optimizer) in case of a failure?
For assistance with a CSO replacement, please contact the Taylor Support Desk. They will guide you through the process and ensure the replacement is successful.
Is a tayor system power output dependent on 4g connectivity?
Is a tayor system power output dependent on 4g connectivity?
No, the power output of a taylor system is not dependent on any connection to the cloud. As soon as the gateway is turned on, with or without 4g or ethernet connection, the solar panels will produce energy.
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How many modules can I use in 1 system?
How many modules can I use in 1 system?
The maximum amount (if possible for the inverter) is 50 modules per system at this moment.
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How many panels can I connect in 1 string per MPP tracker on my inverter?
How many panels can I connect in 1 string per MPP tracker on my inverter?
Below table shows information on the amount of panels you can or should use per MPPT on your inverter. Maximum amount of panels is depended on your maximum input voltage of your inverter, minimum amount of panels needed is depended on your minimum MPPT voltage.
Note that:
Below voltages are temperature corrected from Standard Test Conditions (STC). E.g. clouds create a scenario below 1000W/m2, which lowers your total system voltage.
In shadow situations (e.g. chimney close to the panels), take a higher number for minimum amount of panels to make sure your system works optimal.
With a taylor system, only connect 1 string per MPP tracker to your inverter. It is not possible to use 2 strings per MPP tracker.
*all systems and environments are unique, below is a guideline which needs adjustment per case. In case of any doubt contact our support department, we are happy to help.
* The above numbers are based on corrected Standard Test Conditions (STC) values > (STC: 1000W/m2 & 25C)
* For the maximum voltage scenario, the total system voltage is calculated at -15C.
* For the minimum voltage scenario, the total system voltage is calculated at +80C.
In this case you are experiencing a communication issue. This means in most cases that you do not have any power loss in your system, it is only a data visualization issue. Please send an email to: support@taylor.solar, we can solve this issue remotely for you.
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Why is 1 panel producing less than other panels?
Why is 1 panel producing less than other panels?
If a panel is overshadowed it may experience reduced yield. This overshadowing can be caused by a neighbors roof, chimney or tree for example. There are many other reasons why a panel could have reduced yield, for example, corner soiling, leaf fall, bird droppings, etc. If  there is no possible reason for reduced yield, please send an email to: support@taylor.solar
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Why is my dashboard not showing power on the panels and/or inverter?
Why is my dashboard not showing power on the panels and/or inverter?
In this case you are experiencing a communication issue. This means in most cases that you do not have any power loss in your system, it is only a display issue. Please send an email to: support@taylor.solar, we can solve this issue remotely for you.
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Why do I see a difference in total energy produced by the inverter compared to the sum of energy produced by my solar panels?
Why do I see a difference in total energy produced by the inverter compared to the sum of energy produced by my solar panels?
It is possible that there is a difference between the output (energy) value of the inverter compared to the output (energy) value of your solar panels combined. This is caused by a combination of module energy measurement accuracy, inverter energy measurement accuracy and intergration time of both data output. If the difference over a week is more then 5% please contact support@taylor.solar.
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Which app is used to view the yield of my panels?
Which app is used to view the yield of my panels?
The taylor.dashboard app shows the yield of your panels.
The taylor.installer app is used by installers during onboarding of your solar system.
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What do I see in my dashboard?
What do I see in my dashboard?
In your dashboard you will see a basic overview of the current status and energy output of your system. Below are the main components explained.
Inverter kWh - is the total energy over a selected period of time that your solar panels produced, measured by the inverter. Â Â - When clicking on the inverter label, the graph will show power (in Watt) over time for the inverter
Solar panel (k)Wh - is the total energy over a selected period of time that your solar panels produced, per panel. Â Â - When clicking on a specific solar panel, the graph will show power (in Watt) over time, per Cell String (A, B & C) of that specific solar panel.
Why buy taylor instead of the standard high end optimizer or microinverter systems currently on the market?
Why buy taylor instead of the standard high end optimizer or microinverter systems currently on the market?
Where the currently available optimizer systems optimize the system on module level, taylor electronics individually optimize the performance of solar cells, resulting in up to 20% more power.
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Why is the taylor solar system safer compared to conventional solar systems?
Why is the taylor solar system safer compared to conventional solar systems?
Safe voltage ‍taylor. modules only provide power when necessary, following Sunspec protocol. If you power down the gateway, your solar panel will only produce 1 volt per panel. This also means that during installation or maintenance, the solar panels have a safe voltage.
Less MC4 connectors neededWith integrated CSO’s less MC4 connectors are needed, which lowers install costs & risk of installation mistakes.Â
Taylor’s EMS connects devices from different brands to the energy provider of your choice (release April 2025). This allows you to select the most advantageous energy contract for you at any given time in the coming years. Your data is also securely stored on European servers. Energy management through Taylor costs only €2 per month. If you choose a different EMS, all other Taylor functions will continue to work as usual.
Taylor’s EMS connects devices from different brands to the energy provider of your choice (release April 2025). This allows you to select the most advantageous energy contract for you at any given time in the coming years. Your data is also securely stored on European servers. Energy management through Taylor costs only €2 per month. If you choose a different EMS, all other Taylor functions will continue to work as usual.
Taylor’s EMS connects devices from different brands to the energy provider of your choice (release April 2025). This allows you to select the most advantageous energy contract for you at any given time in the coming years. Your data is also securely stored on European servers. Energy management through Taylor costs only €2 per month. If you choose a different EMS, all other Taylor functions will continue to work as usual.
Taylor’s EMS connects devices from different brands to the energy provider of your choice (release April 2025). This allows you to select the most advantageous energy contract for you at any given time in the coming years. Your data is also securely stored on European servers. Energy management through Taylor costs only €2 per month. If you choose a different EMS, all other Taylor functions will continue to work as usual.
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